FAQs

Frequently Asked Questions

For Employers

DigitalHire is a pre-recorded interview platform for employers that helps them save at least 40% of their time spent on recruiting. In addition,  employers can create positions and invite all the candidates to complete the interview at the time that suits them best. Similarly, Candidates can complete the interviews on their computers or mobile devices, and employers get to evaluate completed video interviews instead of going through piles of resumes and hours of phone screenings.

Please follow this link to log in to your Employer account: https://employers.digitalhire.com/

Please follow this link to register your account for our 14-day Free Trial: https://employers.digitalhire.com/account/signup

PLEASE NOTE: This registration process is only for Employers. If you are a Jobseeker, please follow the link provided by the company you’re interviewing with to register for a Jobseeker account.

After your 14-day Free Trial, you can opt for our Pro, ProPlus, or Enterprise plan. Please follow this link to see which features come with each plan: https://digitalhire.com/features/

Please follow this link to reset your password for your Employer account: https://employers.digitalhire.com/account/forgotpassword

Yes, absolutely! DigitalHire is available for both iOS and Android devices. Please follow the links below to download our free App:

CLICK TO DOWNLOAD FOR iOS

digital hire download android app

CLICK TO DOWNLOAD FOR ANDROID

digital hire download android app

Please use Google Chrome, Firefox, and Opera on your desktops or laptops to access DigitalHire. Currently, we are not compatible with Safari.

You can also download our iOS and Android mobile apps:

CLICK TO DOWNLOAD FOR iOS

digital hire download android app

CLICK TO DOWNLOAD FOR ANDROID

digital hire download android app

Please go to My Account on your Employer dashboard in order to deactivate.

Set Up

Here’s a quick video tutorial on how to set up your Company Profile on DigitalHire!

Loom video

Here’s a quick video tutorial on how to create a Position on DigitalHire!

Loom video

Here’s a quick video tutorial on how to invite candidates for an interview!

Loom video

Features

Here’s a quick video tutorial on how to evaluate candidates!

Loom video

DigitalHire is the first interview platform that lets your candidates record Video Resumes! A Video Resume is a quick 90-second elevator pitch that employers can utilize to get to know your candidates’ stories. As a result,  they’re helpful in gauging your candidates’ confidence levels and communication skills. 

You can view a candidate’s Video Resume on the Evaluations page. However, please note that Video Resumes are optional, and not all candidates may record them.

You can view a candidate’s Video Resume on the Evaluations page. Please note that Video Resumes are optional, and not all candidates may record them.

You can view a candidate’s PDF Resume on the Evaluations page, by clicking on View Profile under the candidate’s name.

Please note that adding a PDF Resume is optional, and not all candidates may upload them.

You can share any candidate’s profile with members of your team or staffing clients with the click of a button! Please follow the following steps:

  1. Go to the candidate’s Evaluation page,
  2. Click “Email This Interview” on the far right,
  3. Enter the email of the person you want to share the Candidate profile with,
  4. Click “Share”

You can review a candidate’s profile that is shared with you by following these steps:

  1. Open the DigitalHire email that you received
  2. Follow the link provided
  3. Enter your email address as the username
  4. Enter the Verification Pin included in the email

Please note that your Verification Pin will expire after 30 days and you will no longer be able to access the Candidate Profile. Therefore, If the pin provided isn’t working, please ensure that you are entering the correct pin from the email. Also, you can request the company to reshare the Candidate Profile again.

If the Verification Pin isn’t working please make sure that you are entering it correctly, and keep in mind that your Verification Pin is only valid for 30 days. If you are still unable to review the Candidate Profile or it has been more than 30 days since you got the Verification Pin, please request the company to reshare the Candidate Profile with you. You will be emailed a new link and a new Verification Pin.

In order to review a candidate’s profile that is shared with you please follow these steps:

  1. Open the DigitalHire email that you received
  2. Follow the link provided
  3. Enter your email address as the username
  4. Enter the Verification Pin included in the email

Here’s a quick video tutorial on how to effectively use DigitalHire’s search and filter features!

Loom video

App Information

Yes, absolutely. You can download our iOS app here:

digital hire download android app

Yes, absolutely. You can download our Android app here:

digital hire download android app

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features dashboard displaying employers Interview Information from candidates

Success Story

“I love DigitalHire because it has allowed me to manage my time more efficiently so that I can be fully engaged in all aspects of running my business. It has also helped me find great talent for my team!”

Steve Silverthorne DigitalHire Employers Review

Steve Silverthorne – New Orleans, LA