What is DigitalHire and how does DigitalHire work?

Digital Hire is a pre-recorded interview platform. Once invited by a company to complete their digital interview, please follow the link to register and start the interview. Make sure to look professional, smile, and give it your best shot!

How do I register to complete my interview?

Use the link sent to you by the Company you’re interviewing for. This will either be in a direct email from the Recruiter, or in a separate email from Digital Hire.

How do I start my interview?

Please follow the interview link shared with you by the Company you’re interviewing for. This will either be in a direct email from the Recruiter, or in a separate email from Digital Hire. Once you register, click “Start Interview” on the next page.

Can I register now and do my interview later?

Yes, absolutely. You can always register and come back to app.digitalhire.com or the DigitalHire mobile application, log in, and click “Start Interview”.

Can I do a few questions now and finish later?

Yes, absolutely. You can always start the interview and finish later. To start again, go to app.digitalhire.com or the DigitalHire mobile application, log in, and click “Resume Interview”

I forgot my password. What do I do?

Reset your password here: https://app.digitalhire.com/pages/forgotpassword. You will get an email from DigitalHire with a temporary password. Once you’re logged in, go to “My Account” to set up a permanent password.

My video isn’t recording on Chrome. What do I do?

For Desktop or Laptop:

  1. Go to Chrome → Preferences → Privacy and Security → Site Settings → Camera
  2. Find and click app.digitalhire.com
    digitalhire google chrome video access
  3. Make sure to select Allow in the Camera and Microphone drop-down menu
    digital hire google chrome camera access

My video isn’t recording on Firefox. What do I do?

For Desktop or Laptop:

  1. Go to Firefox → Preferences → Privacy and Security → Permissions → Camera Settings
    DigitalHire Firefox Camera Access
  2. Find app.digitalhire.com
  3. Make sure to select Allow in the Status drop-down menu
    DigitalHire Firefox Camera
  4. Go to Firefox → Preferences → Privacy and Security → Permissions → Microphone Settings
    DigitalHire Firefox Camera Access
  5. Find app.digitalhire.com
  6. Make sure to select Allow in the Status drop-down menu
    DigitalHire Firefox Microphone

My video isn’t recording on Microsoft Edge. What do I do?

For Desktop or Laptop:

  1. Go to Microsoft Edge → Top Right Corner → Click the “Hamburger” to expand the Menu
    DigitalHire Microsoft Edge Menu
  2. Go to Settings → Site Permissions → Camera
    DigitalHire Edge Site Permissions
  3. Make sure app.digitalhire.com is listed in the “Allow” section
    Microsoft Edge Camera DigitalHire
  4. Go to Settings → Site Permissions → Microphone
    DigitalHire Edge Site Permissions
  5. Make sure app.digitalhire.com is listed in the “Allow” section
    Microsoft Edge Microphone DigitalHire

My video isn’t recording on Safari. What do I do?

For macOS:

  1. Go to Safari → Preferences → Advanced
  2. Enable the option to “Show Develop menu in menu bar” at the bottom
  3. Go to Develop → Experimental Features
  4. Enable MediaRecorder

For iOS:

  1. Go to Settings → Safari → Advanced → Experimental Features
  2. Enable MediaRecorder

I don’t have a computer. How do I complete my interview?

You can also complete your interview on our iOS and Android mobile apps.

Click to Download for iOS

digital hire download android app

Click to Download for Android

digital hire download android app

Do I only get one attempt at answering each question?

The number of attempts is determined by the company you are interviewing for. If you are allowed attempts, you will see ‘Remaining Attempts’ towards the bottom of the screen, under the submit answer button.