FAQs

Frequently Asked Questions

For Jobseekers

DigitalHire is a pre-recorded interview platform. Once invited by a company to complete their digital interview, please follow the link to register and start the interview. Make sure to look professional, smile, and give it your best shot!

Use the link sent to you by the Company you’re interviewing for. This will either be in a direct email from the Recruiter, or in a separate email from DigitalHire.

Please follow the interview link shared with you by the Company you’re interviewing for. This will either be in a direct email from the Recruiter, or in a separate email from DigitalHire. Once you register, click “Start Interview” on the next page.

Yes, absolutely. You can always register and come back to app.digitalhire.com or the DigitalHire mobile app, log in, and click “Start Interview”.

Yes, absolutely. You can always start the interview and finish later. To start again, go to app.digitalhire.com or the DigitalHire mobile app, log in, and click “Resume Interview”.

No worries! Reset your password here: https://app.digitalhire.com/pages/forgotpassword. You will get an email from DigitalHire with a temporary password. Once you’re logged in, go to “My Account” to set up a permanent password.

FOR DESKTOP OR LAPTOP:

    1. Go to Chrome → Preferences → Privacy and Security → Site Settings → Camera
    2. Find and click app.digitalhire.com
    3. Make sure to select Allow in the Camera and Microphone drop-down menu
FOR DESKTOP OR LAPTOP

  1. Go to Firefox → Preferences → Privacy and Security → Permissions → Camera Settings
  2. Find app.digitalhire.com
  3. Make sure to select Allow in the Status drop-down menu
  4. Go to Firefox → Preferences → Privacy and Security → Permissions → Microphone Settings
  5. Find app.digitalhire.com
  6. Make sure to select Allow in the Status drop-down menu

FOR DESKTOP OR LAPTOP

  1. Go to Microsoft Edge → Top Right Corner → Click the “Hamburger” to expand the Menu
  2. Go to Settings → Site Permissions → Camera
  3. Make sure app.digitalhire.com is listed in the “Allow” section
  4. Go to Settings → Site Permissions → Microphone
  5. Make sure app.digitalhire.com is listed in the “Allow” section

FOR macOS

  1. Go to Safari → Preferences → Advanced
  2. Enable the option to “Show Develop menu in menu bar” at the bottom
  3. Go to Develop → Experimental Features
  4. Enable MediaRecorder

FOR iOS

  1. Go to Settings → Safari → Advanced → Experimental Features
  2. Enable MediaRecorder

No worries! You can also complete your interview on our iOS and Android mobile apps.

CLICK TO DOWNLOAD FOR iOS

digital hire download android app

CLICK TO DOWNLOAD FOR ANDROID

digital hire download android app

The number of attempts is determined by the company you are interviewing for. If you are allowed attempts, you will see ‘Remaining Attempts’ towards the bottom of the screen, under the submit answer button.

App Information

Yes, absolutely. You can download our iOS app here:

digital hire download android app

Yes, absolutely. You can download our Android app here:

digital hire download android app

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Success Story

“DigitalHire allowed me to showcase my personality, which helped me land my current position. It gave me the platform to come alive through answering the questions, becoming not just another candidate on a piece of paper.”

Nadine Ragas – Washington, DC